Food & Beverage and Cocktail Attendants2019-05-27T14:13:08+10:00
Client: Accor HotelsLocation: Sunshine CoastPosition: CasualA premium 4-star holiday resort nestled between the Pacific Ocean and the Maroochy River, Novotel Twin Waters Resort offers a pristine beachfront location, set amongst 14 hectares of natural bushland and situated around a private beach-lined lagoon. Novotel Twin Waters Resort is conveniently located only 5kms from the Sunshine Coast Airport and an hour's drive north of Brisbane.Novotel Sunshine Coast Resort are about to open the newly renovated Lobby/Foyer and Bar area to our guests. This is your opportunity to join our Food and Beverage Team within the different outlets across the Resort. As a key member of our team you will represent our friendly and professional service philosophy.Food & Beverage AttendantsWill showcase their industry experience and provide an exceptional experience for our new and returning guests.Key duties of this role include, but are not limited to the following:Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beveragesMaximise sales opportunities by up selling itemsEnsure accuracy whilst ordering and delivering food and beverage ordersUse Micros to place ordersLiaise with the Kitchen on special requests or delayed mealsClear and reset tables as well as ensuring service areas are clean and tidyMaintain standards of hygiene for food handling and presentationPromote a safe workplace by recognising hazards and promoting general OHS practisesCocktail AttendantsWill provide exceptional service from the brand new Inside/Outside bar and showcase their skills in creating new and exciting cocktails to showcase to our Guests.Key duties of this role include, but are not limited to the following:Maintain product knowledge of all drinks, snacks and wine lists in order to advise and make recommendations to guestsServe beverage items with flair and professionalism according to company standardsEnsure all service areas and equipment are kept clean and organized. Take responsibility for your designated section and stationEnsure all the Bar procedures are followed with the Manager's guidanceEnsure all mis-en place is completed prior to guests arrivingEnsure the mis-en place for the next shift is completed at the end of the shiftAs a successful candidate you will have:A friendly, customer-focused attitude with the strive to provide Total Customer SatisfactionInitiative to ensure that interactions with our customers are positive and efficientYour Responsible Service of Alcohol (RSA) CertificatePrevious customer service or hospitality experienceConfidence in liaising with various internal and external clientsA high standard of grooming and presentationThe ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekendsIn return for your commitment, we will provide fully laundered uniforms, fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide. 0 AUD Sunshine Coast

Food & Beverage and Cocktail Attendants

  • Client: Accor Hotels
  • Location: Sunshine Coast
  • Position: Casual

A premium 4-star holiday resort nestled between the Pacific Ocean and the Maroochy River, Novotel Twin Waters Resort offers a pristine beachfront location, set amongst 14 hectares of natural bushland and situated around a private beach-lined lagoon. Novotel Twin Waters Resort is conveniently located only 5kms from the Sunshine Coast Airport and an hour's drive north of Brisbane.

Novotel Sunshine Coast Resort are about to open the newly renovated Lobby/Foyer and Bar area to our guests. This is your opportunity to join our Food and Beverage Team within the different outlets across the Resort. As a key member of our team you will represent our friendly and professional service philosophy.

Food & Beverage Attendants

Will showcase their industry experience and provide an exceptional experience for our new and returning guests.

Key duties of this role include, but are not limited to the following:

  • Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
  • Maximise sales opportunities by up selling items
  • Ensure accuracy whilst ordering and delivering food and beverage orders
  • Use Micros to place orders
  • Liaise with the Kitchen on special requests or delayed meals
  • Clear and reset tables as well as ensuring service areas are clean and tidy
  • Maintain standards of hygiene for food handling and presentation
  • Promote a safe workplace by recognising hazards and promoting general OHS practises

Cocktail Attendants

Will provide exceptional service from the brand new Inside/Outside bar and showcase their skills in creating new and exciting cocktails to showcase to our Guests.

Key duties of this role include, but are not limited to the following:

  • Maintain product knowledge of all drinks, snacks and wine lists in order to advise and make recommendations to guests
  • Serve beverage items with flair and professionalism according to company standards
  • Ensure all service areas and equipment are kept clean and organized. Take responsibility for your designated section and station
  • Ensure all the Bar procedures are followed with the Manager's guidance
  • Ensure all mis-en place is completed prior to guests arriving
  • Ensure the mis-en place for the next shift is completed at the end of the shift

As a successful candidate you will have:

  • A friendly, customer-focused attitude with the strive to provide Total Customer Satisfaction
  • Initiative to ensure that interactions with our customers are positive and efficient
  • Your Responsible Service of Alcohol (RSA) Certificate
  • Previous customer service or hospitality experience
  • Confidence in liaising with various internal and external clients
  • A high standard of grooming and presentation
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

In return for your commitment, we will provide fully laundered uniforms, fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.