Night Porter – Queenstown, NZ2019-05-27T14:13:08+10:00
Johnathan Thurston AcademyTaking employment back to basics. We simply introduce jobseeker to jobs! It's that simple.The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to ensure that all opportunities for potential connections are both exhausted and managed in the one zone. We have created a unique and sophisticated platform that streamlines all employment opportunities between job seekers and employers.We represent employers across all industries, we encourage you to keep in touch by registering to our JTHotJobs https://www.jtacademy.com.au/jts-job-board/Client: Accor HotelsLocation: Queenstown & WanakaPosition: Full TimeOverlooking picturesque Lake Wakatipu and a stroll from the heart of Queenstown, Peppers Beacon attracts a mix of Kiwi and international guests in search of year round adventure. Admire spectacular views of the Remarkables Mountains while you work, and when you’re not you can either enjoy the perks of the best peaks with skiing New Zealand’s most sensational ski fields during the winter or enjoy the amazing and stunning endless outdoor adventures during summer!We are seeking motivated, highly engaging and passionate Full-Time Night Porter to join our Team at Peppers Beacon Queenstown.The Night Porter role requires a highly level of discipline and commitment combined with a passion and determination to be the very best one can be each and every day (night). Reliability and being team player will be essential in this role and demonstrating this on a consistent basis with be mandatory. Excellent attention to detail combined with impeccable organisational skills are also requirements of the role.As part of the Front Office team this role is key to the successful running of the wider rooms division team. Working closely with the Night Manager/Night Auditor this role is all about ensure the level of standards are completed and polished for the day along with ensuring that the departments are all setup and prepared for the day ahead. The Night Porter will also assist the Night Manager/Night Auditor when required with the PMS rolling-the-day and end-of-day auditing processes and reporting requirements. The role has excellent exposure to all processes and facets required to operate the hotel, meaning this is an excellent opportunity for someone wanting to grow within a highly respected and reputable global hotel chain.Key Responsibilities:Ensure all guests are greeted with a warm and genuine welcome and assist them as and when requiredProvide local knowledge and advice to guests when requestedAnticipate and attend to the guest’s needs and desires before they are presentedEnsure that all guests’ luggage, messages, and special requests are handled promptly, professionally and efficientlyLiaise with front Night Manager/Night Auditor to ensure that any special requirements are dealt with in a timely mannerPreparing and delivering room service orders as requiredEnsuring that the Night Porter shift checklist is followed and completed accurately and with integrityReplenish and stock all required items in the housekeeping stores on a nightly basis as per Night Porter checklistRegular and routinely conduct property security checks ensuring that guest security and privacy is maintained at all timesRegular cleaning duties as per checklist and when requestedKey Attributes:Previous experience in an overnight shift role with preferably in a hospitality environmentHave a professional friendly polite manner with immaculate personal presentation and grooming standardsA genuine passion and commitment to providing the highest level of authentic guest service from the heartPhysical capability to lift and transfer guest luggage, parcels and any goods deliveredFlexibility to work overnight shifts, including weekends and public holidaysHave a consistent diligent and professional approach to the role demonstrating good business acumenStrong communication skills both written and verbally and the ability to carry out instructions and work autonomouslyHigh attention to detail and focus with impeccable time management skills"Hands on approach" to the role work with a "can do" attitudeExtremely organised and efficient and able to work well under pressureHold New Zealand citizenship, permanent residency or a current valid work visaIf you think you are ready for this role then don't let time get in the way and apply now! We look forward to receiving your application.We are an Immigration New Zealand Accredited Employer.To apply for this role, you must be able to provide the appropriate evidence of Australian citizenship, permanent residence or New Zealand citizenship as confirmation of your legal right to work in New Zealand. 0 AUD Queenstown

Night Porter - Queenstown, NZ

Johnathan Thurston Academy

Taking employment back to basics. We simply introduce jobseeker to jobs! It's that simple.

The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to ensure that all opportunities for potential connections are both exhausted and managed in the one zone. We have created a unique and sophisticated platform that streamlines all employment opportunities between job seekers and employers.

We represent employers across all industries, we encourage you to keep in touch by registering to our JTHotJobs https://www.jtacademy.com.au/jts-job-board/

Client: Accor Hotels
Location: Queenstown & Wanaka
Position: Full Time

Overlooking picturesque Lake Wakatipu and a stroll from the heart of Queenstown, Peppers Beacon attracts a mix of Kiwi and international guests in search of year round adventure. Admire spectacular views of the Remarkables Mountains while you work, and when you’re not you can either enjoy the perks of the best peaks with skiing New Zealand’s most sensational ski fields during the winter or enjoy the amazing and stunning endless outdoor adventures during summer!

We are seeking motivated, highly engaging and passionate Full-Time Night Porter to join our Team at Peppers Beacon Queenstown.

The Night Porter role requires a highly level of discipline and commitment combined with a passion and determination to be the very best one can be each and every day (night). Reliability and being team player will be essential in this role and demonstrating this on a consistent basis with be mandatory. Excellent attention to detail combined with impeccable organisational skills are also requirements of the role.

As part of the Front Office team this role is key to the successful running of the wider rooms division team. Working closely with the Night Manager/Night Auditor this role is all about ensure the level of standards are completed and polished for the day along with ensuring that the departments are all setup and prepared for the day ahead. The Night Porter will also assist the Night Manager/Night Auditor when required with the PMS rolling-the-day and end-of-day auditing processes and reporting requirements. The role has excellent exposure to all processes and facets required to operate the hotel, meaning this is an excellent opportunity for someone wanting to grow within a highly respected and reputable global hotel chain.

Key Responsibilities:

  • Ensure all guests are greeted with a warm and genuine welcome and assist them as and when required
  • Provide local knowledge and advice to guests when requested
  • Anticipate and attend to the guest’s needs and desires before they are presented
  • Ensure that all guests’ luggage, messages, and special requests are handled promptly, professionally and efficiently
  • Liaise with front Night Manager/Night Auditor to ensure that any special requirements are dealt with in a timely manner
  • Preparing and delivering room service orders as required
  • Ensuring that the Night Porter shift checklist is followed and completed accurately and with integrity
  • Replenish and stock all required items in the housekeeping stores on a nightly basis as per Night Porter checklist
  • Regular and routinely conduct property security checks ensuring that guest security and privacy is maintained at all times
  • Regular cleaning duties as per checklist and when requested

Key Attributes:

  • Previous experience in an overnight shift role with preferably in a hospitality environment
  • Have a professional friendly polite manner with immaculate personal presentation and grooming standards
  • A genuine passion and commitment to providing the highest level of authentic guest service from the heart
  • Physical capability to lift and transfer guest luggage, parcels and any goods delivered
  • Flexibility to work overnight shifts, including weekends and public holidays
  • Have a consistent diligent and professional approach to the role demonstrating good business acumen
  • Strong communication skills both written and verbally and the ability to carry out instructions and work autonomously
  • High attention to detail and focus with impeccable time management skills
  • "Hands on approach" to the role work with a "can do" attitude
  • Extremely organised and efficient and able to work well under pressure
  • Hold New Zealand citizenship, permanent residency or a current valid work visa

If you think you are ready for this role then don't let time get in the way and apply now! We look forward to receiving your application.

We are an Immigration New Zealand Accredited Employer.

To apply for this role, you must be able to provide the appropriate evidence of Australian citizenship, permanent residence or New Zealand citizenship as confirmation of your legal right to work in New Zealand.