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Case Worker - Townsville

Johnathan Thurston Academy

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Client:  Townsville Aboriginal and Islander Health Service

Full Time|Townsville |Closes 19th August 2022, 5pm

About us

TAIHS seeks to improve health and social outcomes for the community through; strategic partnerships, advocacy for needs, promotion of awareness and education in improved health and social practices, promotion of knowledge and understanding of underlying issues and unique needs and development of the evidence base.

"TAIHS strives to provide a truly comprehensive model of care that responds to the physical, social, emotional, cultural and spiritual needs of our people".

About the position

The Case Worker is responsible for the provision of case planning and case management in support of client needs. This position also performs all duties required to ensure the operations of the service are in line with the programs' duty of care, practice framework, established protocols and the service agreement.

Duties include

  • Participate in case planning and case management support to clients
  • Develop and maintain effective relationships with clients and provide nurture and support for clients while assisting in the development of their skills
  • Provide information, support and advocacy for clients accessing the service
  • Provide feedback and participate in strength and needs assessments
  • Participate in the delivery of programs both structured and unstructured aimed at meeting the needs of the individual or group
  • Develop case management plans with clients and ensure case coordination with other providers referenced in the case management plan, this includes:
    regularly reviewing and updating plans and recording actions.
  • participating in Referral meetings/ processes
  • participating in inductions for residents

To be suitable for this position, your qualifications, experience & licenses for the role will consist of:

  • Ability to pass a National Police Check – no Serious/Criminal/Court Record
  • Current Blue Card (working with children and young people) (or AHPRA registration if required)
  • Current C Class Drivers License (QLD)
  • Ability to obtain LCS2 Application for a Child Safety and Personal History Screening COVID-19 Vaccination: it is a condition of employment for this
  • Position to be, and remain, vaccinated against COVID-19
  • Certificate IV Level in Community Services, Certificate IV in Child, Youth and
  • Family Intervention or Industry specific
  • Ability to operate within a Case Management Model
  • Ability to demonstrate strong capabilities around building relationships with and motivating vulnerable people, assessing needs, and advocating for the client
  • Demonstrated experience/positive engagement when working with persons of Aboriginal and/or Torres Strait Islander backgrounds and an understanding of cultural competency
  • Have an understanding of the historical, social, cultural, and economic issues effecting the Aboriginal and Torres Strait Islander communities and young people today
  • Hope and Healing Certificate (desirable) or willing to obtain.
  • Application Instructions

Please click here to view the Position Description 

You must submit the below documentation;
Cover letter no more than 1 page detailing how you will be successful in the position
Proof of qualifications and current registration (as appropriate) will be required prior to commencement of employment
Applications Close: 5pm August 19 2022

Phone: (07) 4431 1445


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